Phone Numbers:

  • To place an order via phone, call 1-855-KOISHOP (1-855-564-7467)
    (Please use the website support section for pond problems)


Retail Shop Hours of Operation

  • By Appointment Only


Customer Service / Order via Phone:

  • Monday - Friday 10:00am to 6:00pm



(Please use the website support section for pond problems)


General questions and information -

Product Information -

Order Status -

Technical Support -


Postal Address:

Koi Acres
11100 240th St.
Scandia, Minnesota 55073

Contact form